---
title: What if my item is damaged?
description: "Custom products are non-returnable. Because items are made specifically to your order, we cannot accept returns unless there is a verified production error. We strongly recommend reviewing: - Design - Size - Color - Quantity Before completing checkout."
url: "https://designrpro.com/help-center/what-if-my-item-is-damaged/"
updated: "2026-02-14"
category: "Returns, Refunds & Issues"
---

# What if my item is damaged?

Custom products are non-returnable.

Because items are made specifically to your order, we cannot accept returns unless there is a verified production error.

We strongly recommend reviewing:

- Design
- Size
- Color
- Quantity

Before completing checkout.