---
title: What if there is an issue with my design?
description: "We print exactly what is submitted. Designr Pro is not responsible for: - Low-resolution files - Misspelled text - Incorrect sizing - Incorrect color selection - Design placement errors caused by uploaded artwork If we notice a major issue, we…"
url: "https://designrpro.com/help-center/what-if-there-is-an-issue-with-my-design/"
updated: "2026-02-14"
category: "Orders & Production"
---

# What if there is an issue with my design?

We print exactly what is submitted.

Designr Pro is not responsible for:

- Low-resolution files
- Misspelled text
- Incorrect sizing
- Incorrect color selection
- Design placement errors caused by uploaded artwork

If we notice a major issue, we may contact you before printing. However, final responsibility for file accuracy remains with the customer.

We strongly recommend uploading:

- PNG files
- Transparent background
- 300 DPI resolution
- Correct sizing
